Billing Manager

New Talent

New Talent


At New Talent, we are looking for our Client, an Important Multinational Services Company, a Billing Manager to join the Global Service Center in Buenos Aires, focused on providing high quality services to its internal clients around the world.
Skills: Ability to prioritize and handle multiple tasks to meet deadlines, Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required, Strong problem solving and analytical skills, Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative, Openess for Intercultural Collaboration.
Role Purpose: The Billing Manager will lead all aspects of billing activities supported by the Buenos Aires Center; interface with other Quote-to-Cash (Q2C) leaders to ensure that agreed service levels are met; develop and maintain positive working relations with Attorneys, Professional &; Business Services (PBS) and client personnel; suggest process improvements and provide reports to the senior leadership.
Key Requirements:
Academic Credentials: Bachelors degree in business administration, commerce, finance, liberal arts, or related courses
Excluding Knowledge: Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook), Knowledge and experience of financial systems (SAP preferred) but not required
Language level: Excellent English communication skills (verbal and written)
Work experience:
• Good experience in a billing role
• General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements
• Keen attention to details and effective organizational skills
• Confident to escalate and ask questions, especially when being asked to deviate from standard processes
Main Responsibilities:
• Manage the day-to-day production and delivery of the Firm's invoicing to clients
• Manage billing teams providing direct support to In-Market personnel and client teams
• Ensure compliance to established processes and escalate deviations for resolution
• Escalate issues to the appropriate personnel as needed and proactively monitor all Key Performance Indicators and Service Level Agreements related to the billing processes
• Interface with Firm stakeholders to resolve specific issues, enhance operations or implement new standards and processes
• Identify opportunities to enhance and improve processes in coordination with Q2C leadership
• Manage recruiting, onboarding and ongoing training for team members
• Lead the team by being a role model, identify opportunities allowing for employee growth and assist the team in achieving all goals
• Drive performance excellence with effective communication, performance management and employee recognition
Working day: Full Time / Permanent.
It offers: Excellent Contracting Conditions and Important Benefits
We request to send your CV in Spanish and English.
We wait for your postulation!