Team Lead Conflicts Management

New Talent

New Talent


At New Talent, we are looking for our Client, an Important Multinational Services Company, a Team Lead Conflicts Management to join the Global Service Center in Buenos Aires, focused on providing high quality services to its internal clients around the world.
Skills: Exceptional problem solving, critical thinking, and analytical skills. Capacity to multi-task and work well under pressure and work to tight deadlines. Highly self –motivated and proactive approach. Responsible. Openess for Intercultural Collaboration.
Role Purpose: The Team Lead Conflicts Management will assist the team and management in responding to technical queries relating to the identification and analysation of conflicts of interest for new business purposes. Will lead a team providing the Conflicts Management Service; identify and analyze possible conflicts of interest for new business. Will supervise and line manage the Conflicts Management team and contribute towards HR administrative tasks.
Key Requirements:
Academic Credentials: Relevant Bachelor's degree and/or law degree
Excluding Knowledge:
Language level: Fluent in spoken and written English and Spanish.
Work experience:
• Minimum of 3 years in a relevant field (Professional Services Firm and/or Shared Service Centre is preferred).
• Previous conflicts of interest experience in a legal or professional services environment. Have a supervisory or line management experience. Anti-money launderings / business intake experience.
Main Responsibilities:
• Act as a Subject Matter Expert, assist the team and management in responding to technical queries relating to the identification and analysation of conflicts of interest for new business purposes
• Conflicts Management Request queue management, including adherence to SLA, monitoring and reporting on Key Performance Indicators
• Manage work tasks to ensure deadlines are met whilst providing exceptional service
• Collaborate and work closely with the Conflicts Management functional lead and other Conflict Management Team Leads across the Centers to expand the service offering and deliver a positive and successful team
• Liaise with and support New Business Intake (NBI) Managers, internal stakeholders and NBI team members across the Centers
• Develop and support Lean Six Sigma initiatives that continually improve the service, process and Conflicts Management operations
• Manage and lead team meetings to ensure team objectives are successfully achieved
• Contribute to the development of strategy to ensure high team morale and team building
• Administer holiday (PTO), sick leave and other time-off requests, inclusive of internal approvals, record keeping and data entry in relevant systems
• Review, monitor progress and provide feedback regarding employee performance goals on an ongoing basis
• Manage performance evaluations (mid-year and annual), inclusive of required liaison with relevant senior departmental and management personnel, inclusive of record keeping / data entry in relevant systems
Working day: Full Time / Permanent.
It offers: Excellent Contracting Conditions and Important Benefits
We request to send your CV in Spanish and English.
We wait for your postulation!