Content Management Supervisor (CABA)

New Talent

New Talent


At New Talent, we are looking for our Client, an Important Multinational Services Company, an Content Management Supervisor to join the Global Service Center in Buenos Aires, focused on providing high quality services to its internal clients around the world.
Role Purpose:
The Content Management Supervisor will supervise the delivery of services and the support of Practice and Industry Groups and the Knowledge function, catering to both internal and external clients.
This is an excellent opportunity for someone looking for a role in Knowledge Management and related systems, with an interest in learning about the business of law. We are looking for someone to join the team who has very strong attention to detail and a good work ethic.
Skills:
Ability to review, analyze and organize documentary and factual evidence. Extremely strong attention to detail - gets it right first time. Very high work standards. Excellent writing, organizational and problem solving skills. Strong client service orientation. Ability to prioritize and work to tight deadlines and manage own caseload. Good communication skills, including the ability to liaise with people across the business. Ability to work well in both a team and individually. Keen to develop and use initiative. Openness for intercultural collaboration.
Key Requirements:
Academic Credentials: Graduate degree - Law or Data/Information Science degree is preferable but not required
• Excellent working knowledge of MS Office (Outlook, Word, Excel, PowerPoint); knowledge of MS SharePoint, HTML/CSS, other web development tools is a plus.
Language level: Fluent in spoken and written English and Spanish; Portuguese is a plus
Work experience:
• Minimum of 3 years in a relevant field (Professional Services Firm and/or Shared Service Centre is preferred).
• Previous experience working in a global knowledge management or paralegal capacity, professional or legal services environment is an advantage.
• Experience in project management and technology in the shared services space.
Main Responsibilities:
Work as part of the Content Team, supervising and leading the Content Management Team in delivering knowledge projects and initiatives, focusing on a variety of tasks as directed by the leadership and authorized staff of the Service Center and Knowledge Specialist function and ensuring quality and consistency in:
• Profiling, content management, upload and redaction
• Systems, platforms, tools, support and reporting
• Quality and process
• Work and service Orientation
Full time position
Excellent contracting conditions and important benefits
Please send your CV in Spanish and English.
We are waiting for your application!